Alan is accountable for all aspects of service and programme delivery and works closely with his teams to ensure the successful delivery of projects, and an ongoing support service that consistently exceeds its SLA’s and delights our customers.
Erik Dege, Operations Manager
Having responsibility for the delivery of Insignia’s products and services to our customers, Erik is grateful to be working with a great team of Support Engineers and Project Managers.
Mike Dagley, Project Manager
Working with us since 2013, Mike loves being able to deploy to new customers and working with existing customers to deliver real benefits and improvements to them.
Richard Tyler, Project Manager
Richard is a registered PRINCE2 trained. Prior to joining Insignia, he spent 8 years working in a NHS Acute Trust after over 20 years in IT in the commercial sector.
Jason Grant, Service Manager
Jason joined the Insignia team in April 2017, having worked in the IT industry for over 19 years, with 13 years in Medical Imaging Systems. His role involves managing the contractual performance of services to customers and acting as a key point of contact developing ongoing relationships with customers.
Nic Richards, Support Engineer
Working with Insignia since 2012, Nic specialises in onsite support, utilising his 8 years’ experience in Medical Imaging. He enjoys working onsite with PACS teams and particularly likes new deployments.
Andrew Weaire, Support Manager
Andrew assists the Support Team with any technical issues they are trying to resolve. He liaises with our customers and Project Management Team on issues that require greater focus to achieve the best solution.
Simon Rix, Infrastructure Support Engineer
Simon joined Insignia in 2018 and brings over 10 years of Infrastructure management and support experience. He enjoys the responsibility of providing infrastructure support and management of our internal systems as well as supporting new deployments and infrastructure upgrades for our customers.
Ross Dawson, Senior Support Engineer
Joining the Insignia team in 2016, Ross has almost two decades worth of experience in the tech support industry. His skills range from printer repair to network security, with a strong Windows and Linux system background. He also makes great flapjacks.
Matthew Hunn, Senior Support Engineer
Prior to joining Insignia, Matt worked in IT support for the NHS for 3 years. Joining the team in early 2017 he is helping provide first line support to our customers.
Ryan McHugh, Support Engineer
Ryan joined the Insignia team in early 2019, having worked in both the infrastructure and application side of support, he has a wide breadth of knowledge and experience in solving customer problems and queries.
Patrick Morris, Support Engineer
Bringing many years experience in fault finding hardware and SQL databases, he hopes to progress further into software development in the future.
Brian Endersby, Commercial Director
Brian has been with Insignia since 2002 and is responsible for managing our contractual and commercial agreements
Nicola Cooper, Office Administrator
Nicola joined Insignia in 2013 and manages all of the office administration and finances.
Clare Dawe, Marketing Manager
Clare joined the Insignia team in early 2015. Her role involves managing all areas of marketing including press opportunities, branding, social media and advertising.
Insignia Medical Systems, Paterson House, Hatch Warren Lane, Basingstoke, RG22 4RA, UK +44 (0)1256 247 010 | firstname.lastname@example.org Company registration number: 3867976